Subscription Questions

Get answers to common subscription questions

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10 articles in this collection
Written by Peter Murphy

How does the subscription work?

How long does a subscription last, do they auto renew, and what if I want to change my subscription?
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Written by Peter Murphy
Updated over a week ago

How long does my subscription last?

Learn how our subscription works and how long it lasts.
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Written by Peter Murphy
Updated over a week ago

If I’m only taking one exam, what is the benefit of the subscription for me?

What are the benefits of a subscription if I’m only studying for one exam?
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Written by Peter Murphy
Updated over a week ago

I’ve already purchased one of your other apps. What does the new bundled subscription format mean for me?

What’s with the new bundled subscription format? What if I already purchased an Ultimate account?
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Written by Peter Murphy
Updated over a week ago

I previously paid for Ultimate Access for an exam, how do I access my free upgrade to view that exam within the bundle apps?

Learn how to activate free access to upgraded content in bundle apps if you already purchased Ultimate Access through an exam-specific app.
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Written by Peter Murphy
Updated over a week ago

I previously paid for Classic Access for an exam, what discounts are you offering for upgrading to the new bundled apps?

Learn what discounts we’re offering towards the new bundle apps for those who previously purchased Classic access to single-exam apps.
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Written by Peter Murphy
Updated over a week ago

Will I lose all my completed questions when my subscription ends?

Looking to re-access an exam bundle after a subscription break? We explain how long your information is stored.
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Written by Peter Murphy
Updated over a week ago

Will I lose all my data when I switch to the subscription bundle app?

Switching over to a bundle app? We explain our data storage policy and whether your current app information will transfer over.
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Written by Peter Murphy
Updated over a week ago

How do I change the length of my subscription?

Learn how to change the type of subscription you have.
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Written by Peter Murphy
Updated over a week ago

How do I cancel my subscription?

Learn how to cancel your subscription.
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Written by Peter Murphy
Updated over a week ago