We want you to have the best possible experience with Pocket Prep. Because subscriptions can be purchased through different platforms, refund options vary depending on where you subscribed.
If you subscribed through the App Store or Google Play
For purchases made in the Pocket Prep app on iOS or Android, refunds are handled directly by Apple or Google.
Apple users: Visit your Apple ID / iTunes account to request a refund. Apple help article
Google Play users: Visit your Google Play account to submit a refund request. Google Play help article
If you subscribed through the Pocket Prep Website
If you made your purchase on our website and would like to request a refund or believe you’ve been billed in error, please contact our Customer Support Team for assistance.