If you have subscribed to one of Pocket Prep’s bundled applications through the App Store, Google Play, or our online web portal and wish to change the type of subscription you have, you will need to edit the subscription on the platform you initiated it on.
Customers who initiated their subscriptions directly via Pocket Prep Web App can change the lenght of their subscription by visiting the Purchases area inside of the Settings and clicking the Edit button on the subscription they want to change.
If you initiated your subscription via Google Play (Android) you can find the instructions here: https://support.google.com/googleplay/answer/7018481
If your subscription was initiated via App Store (iPhone/iPad), you can find the instructions here: https://support.apple.com/en-us/HT204939
To understand how to cancel your current subscription, please visit: How do I cancel my subscription?
If you can’t seem to find what you’re looking for, feel free to send a message to our Customer Support team.